Wednesday, February 24, 2010

Management Change/March Maintenance Payments

Dear Residents of The Greens,

As you know, effective March 1, 2010 DOWN EAST MANAGEMENT ASSOCIATES will be replacing Prime as our Property Manager. New payment coupons were mailed out to your official billing address and many residents have already received them. The new DEMA coupons should be the only coupons used on a go forward basis effective immediately. So as to alleviate any confusion, please discard the old (Prime) coupons.

Payments for March should be made using the new coupons or if you have not yet received them please mail your March payments to:

DOWN EAST MANAGEMENT ASSOCIATES
2101 Corporate Blvd., N.W. Suite 317
Boca Raton, FL 33431
Attn: Accounting (Greens at BG&T)

If you were using the KliknPay system via Prime, it has been deactivated. If you are on auto pay to Prime through your bank, please ensure that you cancel it. In the coming weeks we will contact you with instructions for those who are interested in a direct debit/autopay program via DEMA.

If you have already prepaid your maintenance for March or thereafter, acknowledgement of your payment will be transmitted to the new firm.

Thank you in advance for your understanding and anticipated cooperation during the transition process. Should you have any questions, please do not hesitate to contact us at this e-mail address or DEMA at manager@demamgt.com. Further note that DEMA is in the process of a telephone system enhancement and will be publishing its new telephone numbers in the next couple of days. We will provide these to you.

Sincerely,

THE GREENS BOARD OF DIRECTORS

Wednesday, February 10, 2010

Change In Property Management Firm


Dear Residents,

Please be advised that after a lengthy RFP process and careful consideration, effective March 1, 2010, Down East Management Associates (DEMA) will be taking over Property Management operations for The Greens from Prime.

DEMA is a twenty (20) year old family owned and operated company that specializes in managing associations such as The Greens.

Over the coming weeks leading up to the March 1, 2010 takeover, DEMA will be evaluating the services we are currently receiving and will be working to ensure as smooth a transition as possible.

Please remit your February maintenance and roof loan payments to Prime. We will be issuing new coupon books and account information for future maintenance and roof loan payments in the coming weeks. If you currently utilize direct deposit or automatic withdrawal service please notify your bank. The direct deposit and automatic withdrawal service will continue to be available to you following the management change; additional information regarding these services will be forthcoming.

DEMA maintains an office in Boca Raton off of Glades Road near I-95 and you can visit DEMA's website at www.demamgt.com for further information regarding the company.

Please email us with any questions or comments that you may have at thegreensnewsletter@gmail.com.

Thank you in advance for your understanding and cooperation during the transition process.

Sincerely,
The Greens Board of Directors