Saturday, April 24, 2010

Landscaping

Dear Greens Residents:

A number of you have contacted us over the past few weeks regarding the condition of our landscaping, one of the most important features of the community. We are as concerned about the condition of the landscaping as you are.

The Association has taken measures to remedy the current condition which includes bringing in a new landscaping company beginning this week.
To that effect, the new contractor, Twin States Marketing will begin its service Monday morning April 26, 2010. This contractor has considerable experience with luxury developments (including St. Andrews, Woodfield Country Club, Polo Club and Mizner's Preserve) and comes highly recommended.

Turf cuts, hedge and bush trimming, mulching, as well as major tree trimming will occur in the coming two weeks. There will likely be quite a few trucks on the property from time to time, so please keep an eye out for our progress. Once the major work is done over the next two weeks, we will address weeds and fertilization with a weed and feed program to remove the weeds from the lawns and fertilize the vegetation. It will take some time to address all of the weed issues, as they have become quite pervasive, but this will be a major focus of the program.

Please note that the decision to replace our longtime landscape vendors was not easy and before making the decision to switch vendors, Management, in detail, outlined the issues which required immediate remedying. Unfortunately, the conditions did not improve over a sixty (60) day period, and as a result it was recommended and determined that bringing in the new contractor had become necessary. Notwithstanding, we part ways on amicable terms and would like to thank them for their years of service to the community.

We are working diligently to enhance the appearance of our community and are confident that you will see positive results over the coming months. Thank you in advance for your understanding in this matter.

Sincerely, The Greens Board of Directors

Monday, April 5, 2010

Gates to the Greens Pool

Dear Greens Resident,

When utilizing the pool area, you are reminded to close the pool gates behind you. Recently we have found that the pool gates have been left left open both when people are using the pool and when the pool area is vacant. Leaving the pool area gates open at any time opens up the community to all kinds of potential liability not to mention that it makes us more susceptible to a tragic accident such as a young child wandering on to the pool deck and falling into the pool. Effective immediately, the Association will take action against any resident or visitor found to be leaving the pool gates open, including fines, loss of pool usage privileges and referral to outside counsel for further action. Thank you in advance for your understanding and anticipated cooperation.

Sincerely,
The Greens Board of Directors

Thursday, March 18, 2010

Maintenance Payments

Dear Residents,

As you are aware, we have recently changed management companies. Per our previous notices, you should no longer be making payments to the previous management company.

Your payment options are as follows:

1) Return your coupon with your check to the address listed on the coupon or 2) Request an automatic withdrawal (ACH) form from the manager, or fill out the one previously sent to you and return it to the management office at:

2101 Corporate Blvd. NW

Suite 317

Boca Raton, FL 33431

Due to the transition and possible confusion, late fees will be waived for the month of March only. The late fee policy remains in effect and will resume for the April payment.

If you have not received your coupon book or have any questions, please contact Andrew Ginsburg at 305-766-8415, or email him at manager@demamgt.com

Thursday, March 4, 2010

DEMA CONTACT INFORMATION



Down East Management Associates, LLC
2101 N.W. Corporate Blvd., Suite 317
Boca Raton, FL 33431

Tel: (305) 766-8415

Tuesday, March 2, 2010

ACH Debit for Maintenance Payments Now Available


Dear Greens Resident:

As you know, as of March 1, 2010 Down East Management Associates (DEMA) is our new property management firm.

For those of you who are interested in ACH Debit in order to make your monthly payments to the Association, we recently emailed DEMA's ACH Debit Authorization Form which you will need to complete and return to DEMA so as to be able to participate in the program. If you have not received the form and are interested in the program, please email us at thegreensnewsletter@gmail.com

Additionally, for those of you who have prepaid your March (or future) maintenance to Prime prior to the transition, DEMA will be aware of this. If you recently mailed your March payment to Prime, Prime will forward your payment to DEMA (if this is the case, please let us know so that we may track same with Prime and DEMA).

Thank you for your anticipated cooperation during this transition period.

Sincerely,
The Greens Board of Directors

Wednesday, February 24, 2010

Management Change/March Maintenance Payments

Dear Residents of The Greens,

As you know, effective March 1, 2010 DOWN EAST MANAGEMENT ASSOCIATES will be replacing Prime as our Property Manager. New payment coupons were mailed out to your official billing address and many residents have already received them. The new DEMA coupons should be the only coupons used on a go forward basis effective immediately. So as to alleviate any confusion, please discard the old (Prime) coupons.

Payments for March should be made using the new coupons or if you have not yet received them please mail your March payments to:

DOWN EAST MANAGEMENT ASSOCIATES
2101 Corporate Blvd., N.W. Suite 317
Boca Raton, FL 33431
Attn: Accounting (Greens at BG&T)

If you were using the KliknPay system via Prime, it has been deactivated. If you are on auto pay to Prime through your bank, please ensure that you cancel it. In the coming weeks we will contact you with instructions for those who are interested in a direct debit/autopay program via DEMA.

If you have already prepaid your maintenance for March or thereafter, acknowledgement of your payment will be transmitted to the new firm.

Thank you in advance for your understanding and anticipated cooperation during the transition process. Should you have any questions, please do not hesitate to contact us at this e-mail address or DEMA at manager@demamgt.com. Further note that DEMA is in the process of a telephone system enhancement and will be publishing its new telephone numbers in the next couple of days. We will provide these to you.

Sincerely,

THE GREENS BOARD OF DIRECTORS

Wednesday, February 10, 2010

Change In Property Management Firm


Dear Residents,

Please be advised that after a lengthy RFP process and careful consideration, effective March 1, 2010, Down East Management Associates (DEMA) will be taking over Property Management operations for The Greens from Prime.

DEMA is a twenty (20) year old family owned and operated company that specializes in managing associations such as The Greens.

Over the coming weeks leading up to the March 1, 2010 takeover, DEMA will be evaluating the services we are currently receiving and will be working to ensure as smooth a transition as possible.

Please remit your February maintenance and roof loan payments to Prime. We will be issuing new coupon books and account information for future maintenance and roof loan payments in the coming weeks. If you currently utilize direct deposit or automatic withdrawal service please notify your bank. The direct deposit and automatic withdrawal service will continue to be available to you following the management change; additional information regarding these services will be forthcoming.

DEMA maintains an office in Boca Raton off of Glades Road near I-95 and you can visit DEMA's website at www.demamgt.com for further information regarding the company.

Please email us with any questions or comments that you may have at thegreensnewsletter@gmail.com.

Thank you in advance for your understanding and cooperation during the transition process.

Sincerely,
The Greens Board of Directors